Frequently Asked Questions
Everything You Need to Know
Common questions about ProtectHire's interview integrity platform,
from privacy and detection to pricing and setup.
Privacy & Trust
No. ProtectHire only monitors during active interview sessions with full candidate knowledge and consent. In Lightweight mode, a bot joins the call as a visible participant — no access to the candidate's device. In Heavyweight mode, the desktop agent requires explicit consent before monitoring begins, and candidates can see exactly what's being monitored. All biometric data is converted into non-reversible embeddings — we never store raw biometric files. Data is encrypted end-to-end and we comply with GDPR and CCPA.
Yes, always. Full transparency is a core principle. In Lightweight mode, the bot appears as a participant in the call. In Heavyweight mode, the candidate must download the agent and give explicit consent before any monitoring begins. We believe visibility itself is a deterrent — candidates who know they're being monitored are far less likely to cheat.
We do not store raw biometric data. Facial and voice data is converted into non-reversible mathematical embeddings — enough to verify identity, but impossible to reconstruct into the original face or voice. If our systems were ever breached, attackers would get meaningless numbers, not biometric data.
In Lightweight mode: video and audio analysis from the call (behavioral patterns, facial recognition, voice biometrics). In Heavyweight mode: additionally, running processes, active applications, input sources, and network environment. All data is encrypted in transit and at rest. We only collect data during active interview sessions — never before or after.
Product
Lightweight is our meeting bot — it joins your video call as a participant with zero candidate friction. It covers behavioral analysis, deepfake detection, AI/LLM response detection, and identity verification. Heavyweight adds a desktop agent that the candidate downloads (1-click install). It includes everything from Lightweight plus OS-level process monitoring, stealth AI tool detection, hidden overlay detection, input origin tracking, and full environment monitoring. You choose the mode per interview.
We detect 100+ AI tools including Cluely, Parakeet, Interview Coder, LockedIn AI, FinalRound AI, ChatGPT, Claude, GitHub Copilot, and many more. Our detection signature database is continuously updated by our team and supplemented by customer reports. We publicly commit to keeping our detection current as new cheating tools emerge.
All detections are logged with exact timestamps, severity ratings, and contextual details. We provide an integrity score (not a binary pass/fail) so you can make informed decisions. The flagged events timeline lets you review exactly what happened and when. You can export the full report as a PDF for your records.
Our multi-layered approach makes bypassing extremely difficult. We combine behavioral analysis, OS-level monitoring, deepfake detection, input origin tracking, and more into a unified detection system. We also regularly retrain our models on adversarial datasets to stay ahead of evasion techniques. Our Threat Intelligence Layer shares attacker patterns across all customers — if someone finds a way around detection at one company, all customers are protected.
Our average detection response time is 2 seconds. Real-time alerts appear in the interviewer dashboard as issues are detected, so you can adjust your approach during the interview itself.
Technical
Zoom, Microsoft Teams, Google Meet, Webex, and Discord. If your platform has a joinable meeting link, ProtectHire works with it.
The Heavyweight desktop agent supports macOS, Windows, and Linux. The Lightweight meeting bot has no OS dependency — it works with any video conferencing platform.
No special hardware required. No IT support or engineering work needed. Connect your calendar, toggle on the interviews you want to monitor, and you're set. The Heavyweight agent is a 1-click install for candidates — no admin rights or kernel extensions required.
At launch, ProtectHire integrates with all major video conferencing platforms (Zoom, Teams, Meet, Webex, Discord) and calendar providers (Google, Apple, Outlook). ATS, HR system, and CRM integrations are coming soon.
Pricing
We offer three plans. Pro at $50/month includes 10 interviews with additional interviews at $10 each and up to 3 team members. Enterprise at $450/month includes unlimited interviews, up to 25 team members, priority support, advanced analytics, and team management tools. Enterprise Custom is for larger organizations needing unlimited team members, dedicated support, and custom integrations — contact us for pricing. All plans include both Lightweight and Heavyweight modes.
We don't offer a free trial, but we offer a personalized onboarding where our team walks you through the platform with your real interview workflow. Get started and we'll set you up.
Browse by Category
Still Have Questions?
Our team is ready to answer any questions about ProtectHire.
Reach out and we'll get back to you promptly.